Terms and Conditions for Lucie UP

Effective Date: 28.09.2025

These Terms and Conditions (“Terms”) constitute a legally binding agreement between Eurotas Ltd. (“Provider,” “we,” “us,” or “our”) and the user (“User,” “you,” or “your”) regarding your use of the Lucie UP application (the “App”) available exclusively through the monday.com Marketplace (the “Platform”).

By installing, accessing, or using the App, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the App.

1. Definitions

• App: Refers to the Lucie UP application, its features, code, content, and documentation.
• Platform: Refers to the monday.com work operating system and the monday.com Marketplace.
• User: Refers to the individual or entity that installs or uses the App, including any authorized employees, contractors, or agents accessing the App via a valid monday.com account.
• Customer Data: Refers to any data, information, content, or materials uploaded, posted, transmitted, or otherwise made available by the User through the Platform and accessed or processed by the App.
• Subscription: The license to use the App for a defined period, purchased via the Platform’s billing mechanism.

2. Platform Relationship and Authority

2.1. Platform Terms: Your access to and use of the Platform itself is governed solely by the monday.com Terms of Service and Privacy Policy. The Provider is not responsible for the operation, availability, or security of the Platform.

2.2. Authority: By using the App, you represent and warrant that you have the authority to bind yourself or the entity you represent to these Terms.

3. License Grant and Usage Rights

3.1. License: Subject to these Terms and the payment of applicable Subscription fees, the Provider grants you a limited, non-exclusive, non-transferable, non-sublicensable license to install and use the App solely within your monday.com account for your internal business operations.

3.2. Restrictions: You agree not to, and will not permit any third party to: a. Copy, modify, or create derivative works of the App. b. Distribute, sublicense, lease, sell, or otherwise transfer the App to any third party. c. Reverse engineer, decompile, or disassemble the App, except to the extent such restriction is expressly prohibited by law. d. Use the App in violation of any applicable laws, rules, or regulations, including those concerning data privacy. e. Use the App to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or to store or transmit material in violation of third-party privacy rights.

4. Payment, Billing, and Refunds

4.1. Billing Mechanism: All fees, payments, and subscriptions for the App are processed and managed entirely by the Platform’s billing mechanism. The Provider does not process or store any payment information.

4.2. Fees: You agree to pay the fees associated with your chosen Subscription plan as listed in the monday.com Marketplace.

4.3. No Direct Refunds: Any requests for cancellation, refunds, or billing inquiries must be directed to monday.com in accordance with their established Marketplace billing policies. The Provider is not responsible for handling billing disputes or issuing refunds.

5. Intellectual Property Ownership

5.1. Provider Ownership: The App, including all associated software, code, interfaces, content, trademarks, and intellectual property rights, is and will remain the exclusive property of the Provider and its licensors. These Terms do not grant you any ownership rights in the App.

5.2. Customer Data Ownership: You retain all ownership and intellectual property rights in and to your Customer Data. The Provider requires access to Customer Data solely for the purpose of operating, maintaining, and improving the App for your benefit.

5.3. Feedback: If you provide any feedback, comments, or suggestions to the Provider regarding the App (“Feedback”), you grant the Provider a perpetual, irrevocable, worldwide, royalty-free, and sublicensable right to use and exploit such Feedback for any purpose without obligation to you.

6. Data and Privacy

6.1. Privacy Policy: Use of the App is also governed by our Privacy Policy, available at www.euro-tas.com, which is incorporated into these Terms by reference.

6.2. Data Processing: The App is designed to access and process Customer Data only as necessary to provide its designated function within the Platform. The Platform acts as the primary host and processor of all Customer Data.

6.3. Security: The Provider will maintain reasonable administrative, physical, and technical safeguards designed to protect the security, confidentiality, and integrity of Customer Data processed by the App.

7. Termination

7.1. Termination by User: You may terminate these Terms at any time by uninstalling the App from your monday.com account.

7.2. Termination by Provider: The Provider may terminate your access to the App immediately if you breach any provision of these Terms. We may also suspend or terminate the App or your access to it upon reasonable notice, as part of a general discontinuance of the service.

7.3. Effect of Termination: Upon termination, your license to use the App ceases immediately, and you must cease all use of the App. Sections 5 (Intellectual Property Ownership), 7.3 (Effect of Termination), 8 (Disclaimer of Warranties), 9 (Limitation of Liability), and 10 (General Provisions) shall survive termination.

8. Disclaimer of Warranties

THE APP IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. THE PROVIDER DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE PROVIDER DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

9. Limitation of Liability

IN NO EVENT WILL THE PROVIDER BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, DATA, OR GOODWILL), ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE APP, EVEN IF THE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE PROVIDER’S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE APP WILL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE APP SUBSCRIPTION IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

10. General Provisions

10.1. Governing Law: These Terms shall be governed by the laws of Israel, without regard to its conflict of laws principles.

10.2. Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Provider concerning the App.

10.3. Changes: The Provider reserves the right to modify these Terms at any time. We will provide notice of material changes through the Platform or by other means. Your continued use of the App after the effective date of the changes constitutes your acceptance of the revised Terms.

10.4. Contact Information: For any questions regarding these Terms or the App, please contact us at:

Eurotas Ltd. Email: Lucieup@euro-tas.com